Person Centred Approach

Our Person-Centred Care Approach

Bamburgh House are passionate about delivering person-centred care that honours the uniqueness and individuality of each individual we support. Our commitment to person-centred care is the cornerstone of our philosophy and guides everything we do.

What is Person-Centred Care?

Person-centred care is a holistic approach that places the individual at the heart of their care journey. It emphasizes respect, dignity, autonomy, and collaboration, ensuring that the individual’s preferences, values, and goals inform every aspect of their care and support.

Key Elements of Person-Centred Care:

Understanding and Respect: We take the time to truly understand each individual we support – their preferences, interests, cultural background, and life experiences. By valuing their unique identity and perspective, we create a supportive environment built on mutual respect and dignity.

Collaborative Planning: We believe in collaborative decision-making, involving the individual we support, their family members, advocates, and any other relevant stakeholders in the care planning process. Together, we develop personalised support plans that reflect the individual’s goals, aspirations, and needs.

Empowerment and Choice:
Person-centred care is about empowering individuals to make informed choices and take control of their care journey. Whether it’s choosing their daily activities, meal preferences, or participating in decision-making about their support, we prioritise autonomy and self-determination.

Flexible and Responsive Support: We understand that needs and preferences may change over time. Our approach is flexible and responsive, adapting to the evolving needs and preferences of the individual. We regularly review support plans, gather feedback, and adjust our support to ensure it remains person-centred.


Promoting Independence:
We believe in promoting independence and enabling individuals to live as autonomously as possible. Our support focuses on building skills, confidence, and resilience, empowering individuals to engage in activities of daily living and pursue their interests and hobbies.

Holistic Wellbeing: Person-centred care goes beyond addressing physical needs – it encompasses emotional, social, and spiritual wellbeing. We provide holistic support that considers the individual’s emotional and psychosocial needs, fostering a sense of belonging, connection, and fulfilment.

Outcomes We Aim to Achieve:

Enhanced Quality of Life: Our ultimate goal is to enhance the overall quality of life for the individuals we support. By prioritising their preferences, promoting independence, and fostering meaningful connections, we strive to create environments where they feel valued, respected, and fulfilled.

Improved Health and Wellbeing: Person-centred care supports the holistic wellbeing of individuals, addressing not just physical health but also mental, emotional, and social needs. We aim to promote positive health outcomes, reduce stress, and enhance overall wellbeing.

Empowerment and Self-Advocacy: Through collaborative decision-making and choice, we empower individuals to advocate for their own needs and preferences. Our support builds self-confidence, self-awareness, and self-advocacy skills, enabling individuals to actively participate in their care and support planning.


Stronger Relationships
Person-centred care fosters meaningful relationships built on trust, respect, and understanding. By involving individuals, families, and support networks in the care process, we strengthen connections and promote a sense of belonging and community.


Increased Satisfaction:
We measure success not only by clinical outcomes but also by the satisfaction and happiness of the individuals we support. Our person-centred approach aims to exceed expectations, ensuring that individuals feel listened to, valued, and supported in achieving their goals and aspirations.

At Bamburgh House, we are committed to providing compassionate, respectful, and person-centred care that empowers individuals to live their best lives. If you’d like to learn more about our services or how we can support you or your loved one, please don’t hesitate to get in touch. We’re here to listen, understand, and empower.

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